1. 1. Scope of validity
Purchase orders received at San Severo Srl, with registered offices in Via Grandi, 10A 37019 Peschiera del Garda (VR) and made online through our homepage, are governed exclusively by the following valid general contract conditions and approved by Moment of order.
The text can be downloaded from the client to your computer or printed. San Severo srl will not acknowledge unclear conditions, unless expressly approved in writing.
1. 2. Essential Product Characteristics and Their Availability
All the features of the order products, including the sale price, are posted on the site and visible when the order is completed before the contract is concluded.
All sales prices are inclusive of VAT.
In the extraordinary event that one or more products are unavailable (although the order confirmation is automatically sent) San Severo srl will contact the customer informing him of the partial or total unavailability of the required products. San Severo srl will also provide details of the up-to-date order (available products and quantities) and the amount to be paid or will inform you that due to the unavailability of the products purchased, the order and the amount to be paid by debit Credit card have been canceled.
1. 3. Conclusion of the contract
Goods prices published on the website will be applied at the time of order, to be completed by means of a special order form.
The agreement between San Severo srl and the customer is finalized with the written confirmation by San Severo srl of the customer’s proposal to purchase. The order of the customer must be received by sending the order form, completed in each part. San Severo srl will accept the order by sending an order confirmation via e-mail to the customer.
Only confirmation of the order by San Severo srl gives rise to the right of delivery of the goods.
1. 4. Supply of goods
Unless otherwise agreed between the parties, San Severo srl will deliver the goods at the address indicated by the customer in the relevant order form.
Any responsibility and risk inherent in the goods will be transferred to the customer when San Severo srl delivers the goods to the shipper.
Unless otherwise agreed between the parties regarding the delivery terms, San Severo srl will make the order within 30 days from the day of confirmation of the order.
San Severo srl provides fast deliveries (6/7 days) and in any case no more than 30 days. As from the day of confirmation of the order.
1. 5. Shipping costs
San Severo srl deliveries exclusively to the territory of the European Union through specially assigned freight forwarders. For more details on shipping costs click here.
1. 6. Payment
The purchase price becomes due with the confirmation of the order. Prices will be applied at time of order.
Payment must be made by credit card. San Severo srl accepts the following Visa, Eurocard, American Express and Mastercard circuits. Credit card details will be provided at the same time as the order, directly on the web page. Data will be transmitted directly to our server through a secure connection (128-bit SSL encryption). As soon as the transaction is completed, the data will automatically be deleted from the server to ensure maximum security.
1.7 Right of withdrawal
According to art. 64 of Legislative Decree 206/2005, the client is entitled to withdraw from the contract, without specifying the reason and without any penalty, within 10 days of receipt of the goods by sending a written communication by registered letter with acknowledgment of receipt to San Severo srl with registered office in Via Grandi, 10A 37019 Peschiera del Garda (VR). The communication can also be sent by e-mail, fax or telegram, to be confirmed within 48 hours with a registered letter with acknowledgment of receipt sent to the same address, specifying the purchased products, the relative order number and the will to withdraw From the purchase.
The costs for the return of the goods, which must take place within 10 days of receipt of the goods, shall be borne by the customer.
WARNING: The right of withdrawal can only be exercised if the goods are perfectly integrative in all their parts and not used. Therefore, the returned packs should not have been opened, private of the casing or parts of it, nor should there be any signs of tampering. San Severo srl does not respond to any damage to the products that have occurred during the return journey of the same. Should San Severo srl receive damaged or tampered return items, it will not refund the amount paid for the purchase of the products.
1. 8. Data protection
For the purposes and effects of art. 13 of Legislative Decree 196/03 (Privacy Code), the client declares that he has been informed of the manner in which the data are processed and the purpose of the data, as well as of his rights set forth in art. 7 of D. Lgs. 196/03 and subsequent amendments. By clicking on the icon at the bottom of the general contract terms, the customer declares that he has received and acknowledged the above information and agrees, pursuant to art. 23, to the processing of their data for the purposes described above.
In all transactions, your data will be encrypted using Secure Socket Layers, the SSL encryption system.